Consumer Notice
When visiting open houses or meeting a real estate agent for the first
time, it is a Pennsylvania state law that YOU are provided and sign that
you have received the Consumer Notice. It describes the differences
between Buyer and Seller Agents and the choices that are available to you.
Below is a copy of the notice:
Pennsylvania Law requires real estate brokers and salespersons (licensees)
to advise consumers of the business relationships permitted by the Real
Estate Licensing and Registration Act. This notice must be provided to the
consumer at the first contact where a substantive discussion about real
estate occurs.
Before you disclose any information to a licensee, be advised that unless
you select an agency relationship by signing a written agreement providing
for such a relationship, the licensee is NOT REPRESENTING YOU. A business
relationship of any kind will NOT be presumed but must be established
between the consumer and the licensee.
Any licensee who provides you with real estate services owes you the
following duties:
. Exercise reasonable professional skill and care which meets the
practice standards required by the Act.
. Deal honestly and in good faith.
. Present, in a timely manner, all offers, counteroffers, notices, and
communications to and from the parties in writing.
The duty to present written offers and counteroffers may be waived if
the waiver is in writing.
. Comply with Real Estate Seller Disclosure Act.
. Account for escrow and deposit funds.
. Disclose all conflicts of interest in a timely manner.
. Provide assistance with document preparation and advise the consumer
regarding compliance with laws pertaining to
real estate transactions.
. Advise the consumer to seek expert advice on matters about the
transaction that are beyond the licensee's expertise.
. Keep the consumer informed about the transaction and the tasks to be
completed.
. Disclose financial interest in a service, such as financial, title
transfer and preparation services, insurance,
construction, repair or inspection, at the time service is
recommended or the first time the licensee learns that the
service will be used.
A licensee may have the following business relationships with the
consumer:
Seller Agency:
Seller agency is a relationship where the licensee, upon entering into a
written agreement, works only for a seller/landlord. Seller's agents owe
the additional duties of:
. Loyalty to the seller/landlord by acting in the seller's landlord's
best interest.
. Confidentiality, except that a licensee has a duty to reveal known
material defects about the property.
. Making a continuous and good faith effort to find a buyer for the
property, except while the property is subject to
an existing agreement.
. Disclosure to other parties in the transaction that the licensee has
been engaged as a seller's agent.
A seller's agent may compensate other brokers as subagents if the
seller/landlord agrees in writing. Subagents have the same duties and
obligations as the seller's agent. Seller's agents may also compensate
buyer's agents and transaction licensees who do not have the same duties
and obligations as seller's agents.
If you enter into a written agreement, the licensees in the real estate
company owe you the additional duties identified above under seller
agency. The exception is designated agency. See the designated agency
section in this notice for more information.
Buyer Agency:
Buyer agency is a relationship where the licensee, upon entering into a
written agreement, works only for the buyer/tenant. Buyer's agents owe the
additional duties of:
. Loyalty to the buyer/tenant by acting in the buyer's/tenant's best
interest.
. Confidentiality, except that a licensee is required to disclose known
material defects about the property.
. Making a continuous and good faith effort to find a property for the
buyer/tenant, except while the buyer/tenant is
subject to an existing contract.
. Disclosure to other parties in the transaction that the licensee has
been engaged as a buyer's agent.
A buyer's agent may be paid fees, which may include a precentage of the
purchase price, and, even if paid by the
seller/landlord, will represent the interests of the buyer/tenant.
If you enter into a written agreement, the licensees in the real estate
company owe you the additional duties identified above under buyer agency.
The exception is designated agency. See the designated agency section in
this notice for more information.
Dual Agency:
Dual agency is a relationship where the licensee acts as the agent for
both the seller/landlord and the buyer/tenant in the
same transaction with the written consent of all parties. Dual agents owe
the additional duties of:
. Taking no action that is adverse or detrimental to either party's
interest in the transaction.
. Making a continuous and good faith effort to find a buyer for the
property and a property for the buyer, unless either
are subject to an existing contract.
. Confidentiality, except that a licensee is required to disclose known
material defects about the property.
Designated Agency:
In designated agency, the employing broker may, with your consent,
designate one or more licensees from the real estate company to represent
you. Other licensees in the company may represent another party and shall
not be provided with any confidential information. The designated agent(s)
shall have the duties as listed above under seller agency and buyer
agency.
In designated agency, the employing broker will be a dual agent and have
the additional duties of:
. Taking reasonable care to protect any confidential information
disclosed to the licensee.
. Taking responsibility to direct and supervise the business activities
of the licensees who represent the seller and buyer
while taking no action that is adverse or detrimental to either
party's interest in the transaction.
The designation may take place at the time that the parties enter into a
written agreement, but may occur at a later time.
Regardless of when the designation takes place, the employing broker is
responsible for ensuring that confidential
information is not disclosed.
Transaction Licensee:
A transaction licensee is a broker or salesperson who provides
communication or document preparation services or performs other acts for
which a license is required WITHOUT being the agent or advocate for either
the seller/landlord or the buyer/tenant. Upon signing a written agreement
or disclosure statement, a transaction licensee has the additional duty of
limited confidentiality in that the following information may not be
disclosed:
. The seller/landlord will accept a price less than the asking/listing
price.
. The buyer/tenant will pay a price less than the asking/listing price.
. The seller/landlord or buyer/tenant will agree to financing terms
other than those offered.
Other information deemed confidential by the consumer shall not be
provided to the transaction licensee.
OTHER INFORMATION ABOUT REAL ESTATE TRANSACTIONS
The following are negotiable and shall be addressed in an
agreement/disclosure statement with the licensee:
. The duration of the employment, listing agreement or contract.
. The fees or commissions.
. The scope of the activities or practices.
. The broker's cooperation with other brokers, including the sharing of
fees.
Any sales agreement must contain the zoning classification of a property
except in cases where the property is zoned solely or primarily to permit
single family dwellings.
A Real Estate Recovery Fund exists to reimburse any person who has
obtained a final civil judgment against a Pennsylvania real estate
licensee owing to fraud, misrepresentation, or deceit in a real estate
transaction and who has been unable to collect the judgment after
exhausting all legal and equitable remedies. For complete details about
the Fund, call (717) 783-3658.
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